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Samsung Dishwasher HC1 / HE1 — Heater-performance error

Editorial & technical review
  • Written by ApplianceWorth Editorial Team
  • Technically reviewed by Victor — appliance technician
  • Last reviewed 2026-07-01
  • Applies to Samsung dishwashers
  • Confidence medium
  • Also displayed as HC1
  • Sources Manufacturer service documentation and field-repair experience · Methodology · Report a correction

What this code means

The dishwasher did not detect the expected temperature increase after the heater was energized.

Most likely causes

  • The heater is open or not receiving power
  • A heater relay or control circuit has failed
  • A thermistor is reporting the wrong temperature
  • There is insufficient water or a loose heater connection

Safe checks for the owner

  1. Stop using heated cycles if dishes remain cold or the code repeats.
  2. Confirm that the dishwasher is filling with water before the wash begins.
  3. Do not perform live-voltage tests inside the dishwasher.

Estimated U.S. repair cost

$220–$430, depending on model, access, parts availability and local labor.