Skip to content

Samsung Microwave / OTR SE / C-d0 — Shorted or jammed keypad

Editorial & technical review
  • Written by ApplianceWorth Editorial Team
  • Technically reviewed by Victor — appliance technician
  • Last reviewed 2026-07-01
  • Applies to Samsung microwaves
  • Confidence medium
  • Also displayed as SE
  • Sources Manufacturer service documentation and field-repair experience · Methodology · Report a correction

What this code means

The microwave detected a key held continuously or a short in the keypad circuit.

Most likely causes

  • A key is physically stuck
  • Grease or moisture has entered the control area
  • The membrane keypad or touch panel has failed
  • The ribbon cable or main control is shorted

Safe checks for the owner

  1. Unplug the microwave and wipe the exterior control panel, then let it dry.
  2. Do not remove the outer cover; microwave high-voltage components can retain a dangerous charge.
  3. Request service if the code returns or the microwave starts by itself.

Estimated U.S. repair cost

$220–$480, depending on model, access, parts availability and local labor.