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Samsung Microwave / OTR TE / C-F2 — Touch-key / panel error

Editorial & technical review
  • Written by ApplianceWorth Editorial Team
  • Technically reviewed by Victor — appliance technician
  • Last reviewed 2026-07-01
  • Applies to Samsung microwaves
  • Confidence medium
  • Also displayed as TE
  • Sources Manufacturer service documentation and field-repair experience · Methodology · Report a correction

What this code means

The main control is not receiving valid touch-panel input, often because of a loose ribbon or failed membrane switch.

Most likely causes

  • A loose keypad ribbon connection
  • A failed touch membrane or glass panel
  • A defective display or main-control board
  • Moisture or grease contamination

Safe checks for the owner

  1. Unplug the microwave for at least a minute and retry.
  2. Clean only the outside of the panel and allow it to dry.
  3. Do not open the microwave cabinet.

Estimated U.S. repair cost

$230–$500, depending on model, access, parts availability and local labor.