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Samsung Microwave / OTR E-24 — Overtemperature error

Editorial & technical review
  • Written by ApplianceWorth Editorial Team
  • Technically reviewed by Victor — appliance technician
  • Last reviewed 2026-07-01
  • Applies to Samsung microwaves
  • Confidence medium
  • Sources Manufacturer service documentation and field-repair experience · Methodology · Report a correction

What this code means

The microwave or convection cavity exceeded its expected temperature limit.

Most likely causes

  • Blocked ventilation or insufficient installation clearance
  • A failed temperature sensor
  • A heater, relay or control fault
  • The appliance was operated in an abnormal condition

Safe checks for the owner

  1. Stop the microwave, unplug it and allow it to cool.
  2. Keep the door closed if there is smoke inside, and disconnect power.
  3. Do not use the appliance again until it has been inspected.

Estimated U.S. repair cost

$230–$480, depending on model, access, parts availability and local labor.