Editorial & technical review
- Written by ApplianceWorth Editorial Team
- Technically reviewed by Victor — appliance technician
- Last reviewed 2026-07-01
- Applies to Samsung refrigerators
- Confidence medium
- Also displayed as 39C
- Sources Manufacturer service documentation and field-repair experience · Methodology · Report a correction
What this code means
The refrigerator could not complete or confirm normal ice-ejection and home-position operation.
Most likely causes
- Ice is jammed in the mold or bucket
- The ice-maker motor, position sensor or wiring has failed
- The compartment is too warm or has heavy frost
- The main control is not receiving the expected ice-maker feedback
Safe checks for the owner
- Remove loose or jammed ice from the bucket without forcing the mechanism.
- Confirm the ice room is cold and the bucket is fully seated.
- Turn the ice maker off if it repeatedly clicks, jams or leaks.
Estimated U.S. repair cost
$260–$520, depending on model, access, parts availability and local labor.