About this guide
- Written by ApplianceWorth Editorial Team
- Technical contact Victor — appliance technician
- Record updated 2026-07-01
- Applies to Whirlpool washers
- Confidence medium
- Sources Manufacturer service documentation and field-repair experience · Methodology · Report a correction
The record-update date is a database timestamp, not proof of a fresh model-specific technical review. Check the applicability below and your manufacturer’s instructions before acting on a guide.
What this code means
The cartridge is not detected; supported models switch to single-dose dispensing.
Most likely causes
- Cartridge missing or not seated
- Dirty cartridge sensor
- Sensor or expansion-board fault
Safe checks for the owner
- Remove and reseat the cartridge.
- Use the manual-dose compartment if available.
Estimated U.S. repair cost
$0–$450, depending on model, access, parts availability and local labor.