About this guide
- Written by ApplianceWorth Editorial Team
- Technical contact Victor — appliance technician
- Record updated 2026-07-01
- Applies to Whirlpool washers
- Confidence medium
- Sources Manufacturer service documentation and field-repair experience · Methodology · Report a correction
The record-update date is a database timestamp, not proof of a fresh model-specific technical review. Check the applicability below and your manufacturer’s instructions before acting on a guide.
What this code means
The washer failed to release the door lock after repeated attempts.
Most likely causes
- Failed lock mechanism
- Misaligned latch
- Wiring or control fault
Safe checks for the owner
- Allow the washer to drain and disconnect power.
- Use model-specific manual release instructions or call a technician.
Estimated U.S. repair cost
$180–$420, depending on model, access, parts availability and local labor.