Samsung Washer 5C / 5E / nd — Drain error

What this code means

The washer did not confirm that the tub drained within the time allowed by its control. The code identifies a drainage problem; it does not automatically prove the pump itself has failed.

Applicability

Applies to Samsung washers displaying 5C, 5E or nd. Confirm your model number, since drain-pump access differs meaningfully between Samsung front-load and top-load platforms.

Symptoms

• The cycle stalls with water still in the drum
• Sometimes a grinding or rattling sound comes from the pump area if debris is present

Most likely causes

• A clogged pump filter or debris around the drain-pump impeller
• A kinked, frozen, crushed or incorrectly installed drain hose
• A household standpipe or sink connection that is blocked
• A weak drain pump, damaged wiring or a control/inverter problem

Diagnostic logic

A pump that runs with an audible rattle or grind usually indicates debris — coins, buttons — caught in the impeller, a mechanical and self-serviceable cause. A pump that is silent and unresponsive points toward an electrical or control-board fault requiring diagnosis beyond homeowner checks.

Safe checks for the owner

1. Pause the cycle, unplug the washer and prepare towels before opening any accessible drain filter.
2. Drain the tub safely and clean the pump filter if the owner manual shows that it is user-accessible.
3. Inspect the external drain hose for kinks, freezing and an airtight or overly deep standpipe installation.

Estimated U.S. repair cost

$190–$420, depending on model, access, parts availability and local labor.